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Email Automation


Increase efficiency with automated email management powered by AI.

120 Min.

Leverage the power of artificial intelligence in email automation and transform your inbox into an efficient workspace. This course provides examples of how to automate email processes. You will learn how to effectively process incoming email, analyze context and content, and generate automated yet personalized responses.

The course covers topics such as email routing, text analysis, creating response templates, and integrating with existing systems. Hands-on labs and demonstrations will enable you to design and implement your own automation solutions.

At the end of the course you will receive a certificate of participation that confirms your newly acquired knowledge.

The workshop will be held online via Zoom. For in-house requests, please use the form below.

Learning Goals

Upon completion of this workshop, you will

  • Understand how to automate email processes using AI.

  • Gain skills in analyzing and processing incoming emails.

  • Design and implement your own automated email response systems.

  • Significantly increase email communication efficiency.


In the workshop, the following tools will be covered:

  • Airtable: A cloud application for data management that combines the features of a database with those of a spreadsheet and offers automation capabilities.

  • Chat GPT: OpenAI's leading LLM.

  • Google Mail

  • Make (formerly "Integromat"): Powerful software for process automation and workflow integration. This cloud-based platform allows users to create automated sequences that connect and synchronize multiple web applications and services.

  • Microsoft Outlook

Target Group

This workshop is designed for

  • IT professionals: Expand your expertise in AI-based automation.

  • Marketing and sales professionals: Streamline customer communications with automated responses.

  • Business leaders: Integrate advanced technologies to improve operational efficiency.

  • Non-experts: Learn the fundamentals and applications of email automation.


  • Knowledge of Airtable from workshops AI-A01, AI-A02, and AI-A03, as well as practical experience in using Airtable.

  • Airtable Account

  • ChatGPT Pro Account (

  • First experience in prompting with ChatGPT

  • Google Mail Account and/or Outlook Account

  • Make basic knowledge from workshop AI-A05 and AI-A06, as well as practical experience

  • Make Account (

Disclaimer: Due to the rapid changes in AI as a whole, the content may be adapted to the latest developments at short notice in order to provide you with the most up-to-date information on the subject.


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